Frequent Ask Questions

To validate the reservation of your accommodation, you need:    - To  pay a 25% deposit within 3 days to validate your reservation  - To pay the balance of the stay 30 days before arrival Following payment of your deposit, you will receive a booking confirmation by email. If you book less than 30 days before your arrival, you must pay your entire reservation.
For your convenience, you can choose to pay by: - credit card (secured payment) - cheque - bank transfer  
By booking your accommodation with Les Saisies Reservations, you benefit from many advantages for your activities: - In winter: Up to 40% reduction on your ski passes, ski equipment rental, ski lessons, access to the swimming pool and spa at Le Signal... - In summer: Up to 30% reduction on your mountain bike passes, swimming pool and spa access to the Signal, activity pass (elf park, summer tobogganing, pedestrian chairlift access, etc.)
You can add benefits or services to your reservation up to one week before your arrival: - either by logging into your customer account at https://reservation.lessaisies.com/identification.html?acces=forbidden - either by contacting us by phone or email: + 33 79 389 389 or reservation@lessaisies.com
The owner, its representative or the real estate agency will welcome you for the key collection. Check-in are generally after 4pm and check-out before 10am. Please refer to your contract to know the exact arrival time and the person to contact before your arrival. Les Saisies Reservations is not in charge of the key delivery.
We deliver your services to your host. When the keys are handed over, the host will give you your services.
To consult the general conditions of sale: https://reservation.lessaisies.com/cgv.html
To consult the conditions of the cancellation insurance: https://reservation.lessaisies.com/medias/images/info_pages/tdg-tranquiloc-1-2-fr-2490.pdf